RIGHT OF REVOCATION

 

We want you to be satisfied! Therefore you order without any risk at Zippo: You can revoke your contractual declaration without having to give reasons, provided you do so within 14 days and in writing.

Personalized Goods

If your order includes personalized articles according to your specifications such as gravures do we not allow the right to return. However we do allow a right to revoke your order within 2 hours after placing your order. 

The acceptance of orders which include personalized articles can take place under the following terms:

1. The personalized articles do not contain indictable relevant, offensive, discriminating or in any other way harming contents.

2. The personalized articles do not harm the rights of a third party.

3. The customer abdicates their intellectual property of the ordered articles and an acceptance from Zippo in regards to the assignment.

4. The customers guarantees and accepts clauses 1-3.

Should however one of the above clauses not exist after the completion of contract, is Zippo not liable to fulfilment of the contract but can claim damages in the amount of ordered articles.


The revocation should be sent to:

Zippo Shop
c/o Motex GmbH
Axel-Beckord-Straße 2
99880 Hörselgau
Germany

Punctual dispatch suffices to comply with the time limit.

Please affix stamp .We are unable to accept returns which are insufficiently stamped.

Please handle the consignment carefully. Items must be returned in their original condition; shrink-wrapped products must be unopened. Otherwise we will claim compensation for value.